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Creating contagion in a global transformation

In this final video of our series, Nicola Parton describes how she and her team worked with WDI Consulting to deepen their personal connection with the team throughout the change process – enabling them to build trust and encourage people to ‘test and learn’ new behaviours before the introduction of hard measures. This reduced the ‘anxiety in the system’ and Nicola outlines some of the fabulous results they achieved.

Nicola Parton is Group Managing Director, Head P&C Business Management, Swiss Reinsurance.

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