Where people thrive, performance follows

Talk to us about culture change

Shift behaviour at scale and create the conditions for sustainable performance.

Why culture matters more

Thriving cultures create high performance, yet many organisations struggle to translate their values into everyday behaviours.

  • 71% of global CEO's say culture is the top factor influencing financial performance (Heidrick 2023).
  • Yet less than one in four employees report high levels of culture embeddedness at their organisation (Gartner 2024).
  • 55% of employees are willing to quit if they feel they don’t belong - a substantial increase from last year’s 37% global average. Randstad global workmonitor 2025

Our approach

  • 1 DEFINE: Insights and diagnostics

    Behavioural and cultural insights reveal blockers, enablers and the critical From/To shifts needed. We transform your cultural values into a precise blueprint, operationalised at scale.

  • 2 LEAD: Activate leader-led change

    Leaders connect personally to the change and build the skills to live and lead it, reinforcing the desired culture through daily actions that role model the culture shift and guide the change journey.

  • 3 EMPOWER: Scale across the organisation

    With leaders at the centre, culture change becomes embedded, consistent, and built to last through identifying and enabling culture makers at all levels.

  • 4 MEASURE: Track and sustain

    Real-time behavioural insights and success tracking enables you to respond swiftly to enhance achievements and address challenges.

Real stories. Real impact.

  • WDI’s deep expertise in building change capability is giving our leaders a different way of leading resulting in tangible and lasting changes to our culture.

    Natasha Gill Pajarola Head Human Resources, Reinsurance, Managing Director, Swiss Re
  • Progress with our global transformation programme has been accelerated as a result of our work with WDI and the positive shift in team dynamics has helped us achieve our business results.

    Mark Wylie Global Head of Client Policy Servicing, Global Customer Operations, AIG
  • WDI worked with us to establish a transformational process embedding collaborative team behaviours. Changing behaviours are already delivering improvements in the way we work, increasing performance and improving business outcomes. WDI’s expertise has contributed to our growing capability and confidence in leadership and empowerment.

    Prof. Martin Perks Commercial Programme Director [Regional Investment Programme], Highways England
  • I kept hearing it said that we need a flexible working policy, an agile working policy – but we have them. I learned why they are not working as we intended them to. Fundamentally, increasing our gender balance is more about changing attitudes and mindsets especially in some influential, senior people in the Firm. I am absolutely convinced had we not had WDI involved, we wouldn’t have got to the bottom of the issues.

    David Green Senior Partner, Charles Russell Speechlys

Who we’ve worked with